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Voice Bots

AI that speaks. Voice assistants that answer the phone, process requests and provide 24/7 support.

Voice Use Cases

Intelligent IVR

Replaces 'press 1 for...' with natural conversation.

Customer Service

Answers questions, solves problems, checks statuses.

Appointment Booking

Phone scheduling with real-time availability checking.

Outbound Calls

Reminders, confirmations, surveys, automatic notifications.

Order Status

Order status check, delivery, returns by phone.

Payment Collection

Payment collection, invoice reminders, phone processing.

Voice AI Technologies

01

Speech-to-Text

Transcribes voice to text with high accuracy, including various accents.

02

Natural Language Understanding

Understands intent from natural speech, not just keywords.

03

Text-to-Speech

Natural voice, not robotic. Multiple voices and personalities.

04

Barge-In Support

Customer can interrupt anytime - bot listens and adapts.

05

Sentiment Analysis

Detects voice tone and escalates when customer is frustrated.

06

Live Handoff

Smooth transfer to human agent with complete conversation context.

Voice Bot Results

Wait Time 0

Instant response to every call, no queue waiting.

60% First Call Resolution

Most requests resolved in first call, no transfer.

50% Cost Reduction

Automating simple calls = fewer agents needed.

24/7 Availability

Non-stop phone support, including weekends and holidays.

Call Volume +300%

Handles 3x more calls with the same resources.

Agent Focus

Human agents focus on complex cases.

Your Business Voice

Let's build the voice bot that will impress your customers.

Voice Bots | AI Voice Assistants | DGI